One flat fee. One system. One person accountable.
Jane keeps your charts; I keep everything that escapes Jane. Here's what that means in practice.
Included in every practice plan
Your own domain and secure file home. A private, encrypted workspace at your practice's own address, hosted in Canada. Every document, scan, video, and note in one place — reachable from any browser, nothing stranded on any one device.
A client portal that closes the email problem. Families get their own secure login. Session updates and reports go through the portal; the email they receive is just a doorbell — no names, no content, nothing to intercept.
Backups you can watch me restore. Encrypted, automatic, stored in Canada — and rehearsed. A backup nobody has ever restored is a rumor. Mine come with a demonstrated recovery drill.
Staff privacy training, with receipts. Your team gets clear, human onboarding videos on handling health information — what counts as PHI, what can and can't touch an inbox, what to say when a parent asks. You get completion records for your files.
Breach-ready evidence. If the worst happens, PHIPA gives you obligations and deadlines. Your system keeps the audit trail, access logs, and backup timestamps to meet them — so a bad day doesn't become a bad quarter.
One accountable human. No ticket queue. No offshore desk. When something breaks, you already have my number.
Optional
Per-device protection with full-image backup and drilled bare-metal restore, for the computers your practice can't work without. Email setup and professional addresses available. Practice websites hosted and managed.
Pricing
Flat monthly fee per practice, plus a one-time onboarding fee. No surprise hours, no per-incident billing. Ask and I'll quote your practice in one call.